Refund Policy

Overview

At madeonverse.net, we strive to provide every user with a reliable and high-quality experience. We understand that circumstances may change, and you may need to request a refund. Please review this Refund Policy carefully before making a purchase.

Refund Eligibility

Time Limit

Refund requests must be submitted within 3 days of the original purchase date. After this period, we cannot process refund requests.

Credit Usage

If you have used more than 20 credits, you are not eligible for a refund, regardless of how much time has passed since the purchase.

How to Request a Refund

If you meet the eligibility criteria and would like to request a refund:

1. Contact our support team at support@madeonverse.net.
2. Include your account details, order number, purchase date, and the reason for your refund request.
3. Make sure the request is sent within 3 days of your purchase.

Refund Processing

Once we receive your request, we will review it and notify you of the outcome as soon as reasonably possible. If your request is approved, the refund will be processed back to your original payment method.

Please note that the refund amount may be subject to a processing fee of up to ten percent (10%) of the original payment.

If you have questions about applicable fees or need additional clarification, please contact support@madeonverse.net.

Non-Refundable Situations

Refunds will generally not be granted in the following cases:

• The request is made more than 3 days after purchase.
• More than 20 credits have already been used.
• The purchase relates to misuse, abuse, or a violation of our Terms of Service.

Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be reflected on this page, and the updated date at the top of the page will be revised accordingly.

Contact

If you have any questions about this Refund Policy, please contact us at support@madeonverse.net.